Who we are
AIUNSEEN Studio is operated by AIUNSEEN, INC. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use aiunseenstudio.com, submit a project brief, contact us, or communicate with us about possible work.
General privacy/contact requests and sales or project inquiries should be submitted through the contact forms on this website.
Scope
This Policy covers website visitors, people submitting forms, prospective clients, vendors, and business contacts. If a project begins, the signed project agreement, statement of work, NDA, or data processing agreement may add project-specific confidentiality, privacy, security, or data-handling obligations.
This Policy does not replace the privacy policies of third-party services you choose to use for your project, such as Cloudflare, Google Workspace, Supabase, Firebase, Stripe, Apple, Google Play, analytics providers, monitoring tools, payment processors, email/SMS providers, automation platforms, or API providers.
Information you provide
We collect information you submit through project brief and contact forms, email, calls, documents, and other communications. This may include name, email address, company, role, website, project type, budget range, timeline, desired platforms, required integrations, feature lists, business goals, support needs, NDA preference, deposit acknowledgement, and message content.
You should avoid submitting highly sensitive information through public forms unless it is necessary for initial scoping. If sensitive or regulated information is required, use an agreed secure channel and signed project terms.
Technical and security information
We may collect ordinary technical information such as IP address, browser type, device type, operating system, language, referrer, timestamps, pages viewed, form submission metadata, logs, security events, rate-limit signals, Turnstile/CAPTCHA verification results, and approximate location derived from IP.
We use this information to operate the website, keep forms reliable, prevent spam and abuse, troubleshoot issues, measure performance, and protect the website and our inboxes.
Cookies and local storage
We use essential browser storage to remember your language preference and cookie/GDPR consent choice. We may also use security-related storage or cookies needed for form protection, fraud prevention, and reliable website operation.
If analytics, advertising pixels, remarketing tools, or non-essential measurement tools are added later, they should be gated by consent where required by law. You can clear cookies and local storage through your browser settings.
How we use information
- Respond to contact messages and project inquiries.
- Evaluate project fit, scope, budget, timeline, platforms, integrations, and risk.
- Prepare proposals, briefs, statements of work, invoices, NDAs, and project agreements.
- Operate, secure, debug, and improve the website and form systems.
- Prevent spam, abuse, fraud, malicious submissions, and unauthorized access.
- Maintain business records, accounting records, legal records, and security logs.
- Comply with legal obligations and enforce terms or agreements.
Legal bases where GDPR or UK GDPR applies
Where GDPR or UK GDPR applies, we may rely on contract or steps before entering a contract, legitimate interests, legal obligation, and consent where required. Legitimate interests may include responding to business inquiries, securing the website, preventing abuse, improving reliability, keeping records, and evaluating whether a project is suitable.
Where consent is the basis, you may withdraw consent at any time without affecting processing that occurred before withdrawal.
Service providers and disclosures
We may share information with service providers that help us run the website and business, including hosting, CDN, Cloudflare, DNS, Google Workspace, SMTP/email, analytics, monitoring, form security, Turnstile/CAPTCHA, document tools, accounting tools, storage, and professional advisers.
We may also disclose information when required to comply with law, respond to lawful requests, enforce agreements, prevent fraud or abuse, protect rights and safety, or support a business transfer such as merger, acquisition, reorganization, financing, or asset sale.
Client project data
Before a signed agreement, project information is used for evaluation and scoping. After a project begins, project data may be processed according to the signed scope and the client-owned infrastructure chosen for the project.
Clients are responsible for the personal data, customer data, employee data, content, consents, notices, and compliance obligations involved in their own project unless a signed agreement assigns a specific responsibility to AIUNSEEN Studio.
International transfers
We may process and store information in countries other than where you live. Service providers may also process information internationally. Where required, we use appropriate transfer mechanisms or rely on lawful bases permitted by applicable privacy laws.
Retention
We keep inquiry records, emails, logs, and project-related communications for as long as reasonably needed for business, legal, accounting, tax, security, dispute-resolution, and operational purposes. We may keep some records longer where required by law, necessary to establish or defend legal claims, or needed to prevent abuse.
Backups and email archives may retain residual copies for a limited period before deletion or rotation according to the relevant provider's systems.
Security
We use reasonable technical and organizational measures designed to protect information, including HTTPS, Cloudflare protections, form validation, Turnstile verification, rate limiting, access controls, environment-secret separation, SMTP controls, and limited access to inquiry destinations.
No website, email system, cloud service, or transmission method is 100% secure. We do not guarantee perfect security, uninterrupted availability, or successful prevention of every attack, error, or unauthorized access event.
Your rights and choices
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, objection, withdrawal of consent, or complaint to a supervisory authority. We may need to verify your identity before responding.
To make a request, use the contact form with enough detail for us to identify the relevant information. We may decline or limit requests where permitted by law, such as when records are needed for legal, security, accounting, fraud-prevention, or dispute purposes.
United States privacy note
Some US state laws may provide additional rights, including access, deletion, correction, opt-out of certain sales or sharing, and appeal rights. We do not sell personal information for money. If future analytics or advertising tools create obligations under applicable state privacy laws, we should provide required notices or choices.
Marketing communications
If you contact us about a project, we may reply about that inquiry and related business opportunities. If we later send non-essential marketing emails, we will provide opt-out options where required by law.
Children
The website and services are intended for business users and are not directed to children under 13 or the minimum digital-consent age in your jurisdiction. We do not knowingly collect personal information from children through this website.
Third-party links
The website may link to client projects, third-party services, tools, platforms, app stores, or external resources. We do not control third-party privacy practices. Their policies and terms govern their services.
Changes to this Policy
We may update this Policy periodically by posting a revised version on the website. Continued use of the website after the effective date means the updated Policy applies to future use, unless law requires another process.
Contact
For privacy questions or requests, use the contact form. For project inquiries, use the Project Brief form.