Important notice
These Terms govern your access to and use of the AIUNSEEN Studio website, inquiry forms, pricing guide, content, and related public materials. They do not, by themselves, create a client relationship, guarantee acceptance of your project, or require AIUNSEEN Studio to begin work.
Some laws do not permit every disclaimer, liability limit, class-action waiver, arbitration clause, or warranty exclusion for every user in every country. Where mandatory law gives you non-waivable rights, those rights remain available. Nothing in these Terms is intended to remove rights that cannot legally be waived.
Who we are
AIUNSEEN Studio is operated by AIUNSEEN, INC. References to "AIUNSEEN Studio," "AIUNSEEN," "we," "us," or "our" mean AIUNSEEN, INC., the operator of this website and the studio services described here.
General contact, project inquiries, and sales inquiries should be submitted through the forms on this website.
Website use only
This website provides information about MVP builds, Android and iOS apps, business automations, internal tools, dashboards, pricing ranges, engagement model, and related services. Website content is informational and may change at any time.
You may not misuse the website, attack the forms, attempt unauthorized access, scrape at abusive volume, submit malicious content, impersonate others, interfere with security controls, or use the website in a way that violates law or creates operational, legal, or security risk.
Pricing is guidance only
Published prices are estimates and guidance only. They are not checkout prices, fixed offers, or a promise that your project will fall inside a specific range. Final pricing depends on features, platforms, integrations, data complexity, design scope, third-party services, timeline, support needs, acceptance criteria, and the condition of any existing systems you ask us to connect to.
AIUNSEEN Studio may decline a project or require a different payment schedule where the scope, urgency, client risk, third-party dependencies, legal exposure, or delivery complexity makes the standard package unsuitable.
No direct purchase
You cannot purchase a project directly through this website. Work begins only after a written scope, feature list, acceptance criteria, exclusions, payment schedule, and applicable terms are agreed. A submitted form is an inquiry, not an accepted order.
We may refuse projects that are outside capacity, outside focus, legally risky, unclear, abusive, deceptive, harmful, sanction-sensitive, or likely to require support obligations we are not prepared to offer.
Signed project documents control
Actual paid work is governed by the signed brief, statement of work, invoice, contract, email confirmation, or written project agreement for that project. If a signed project document conflicts with this website, the signed project document controls for that project.
A standard engagement should define, at minimum: feature-by-feature scope, acceptance criteria, assumptions, exclusions, required client materials, included revision rounds, change-request pricing, milestones, payment due dates, warranty limits, handoff requirements, and any support plan.
MVP limitation
AIUNSEEN Studio primarily builds MVPs and first working versions. Unless expressly included in the signed scope, an MVP is not a complete enterprise-grade, fully hardened, fully compliant, infinitely scalable, long-term production system.
Production hardening, penetration testing, advanced compliance, accessibility audits, enterprise security reviews, high-availability architecture, advanced monitoring, load testing, disaster recovery, backup programs, data processing agreements, and long-term operations are separate work unless included in writing.
Client-owned infrastructure
From day one, the client should own and pay directly for the project infrastructure unless a signed agreement says otherwise. This may include domain, Cloudflare account, hosting, Supabase/Firebase project, database, email provider, Stripe account, Apple Developer account, Google Play account, analytics, monitoring, API providers, storage, SMS/WhatsApp providers, automation tools, and any other required account.
We may help configure and deploy to those accounts when scoped. We are not responsible for subscription fees, usage fees, account bans, platform policy decisions, payment holds, quota limits, provider outages, API changes, third-party billing disputes, or failure caused by client-owned infrastructure unless mandatory law or a signed agreement says otherwise.
Payments, deposits, and handoff
The default project payment model is 50% upfront, 30% after the working demonstration, and 20% before source-code handover, unless another schedule is agreed in writing. Small, urgent, high-risk, or unusually custom projects may require a different deposit or milestone structure.
Work does not begin until the required upfront payment is received and the scope is accepted. Source code, deployment credentials, project files, and IP transfer are not handed over until final payment is complete, except where a signed agreement says otherwise.
Payments are generally non-refundable once work has started, except where mandatory law or the signed agreement requires a specific refund or remedy. Technical difficulty, client delay, change of mind, platform rejection, third-party outage, or market conditions do not automatically create a refund right.
Change requests and revisions
Included revision rounds must be stated in the signed scope. Revisions are intended to adjust agreed work, not add new products, features, platforms, integrations, user roles, data models, payment flows, legal workflows, or design systems.
Anything outside the signed scope is a change request and may require additional payment, timeline changes, or a new agreement. We may pause work until change-request pricing is accepted.
Client responsibilities
You are responsible for providing accurate requirements, prompt feedback, business rules, branding, content, legal text, account access, API keys, app-store materials, billing details, tax details, and third-party credentials required for the project.
You are responsible for the legality of your business model, content, customer data, marketing claims, regulated activities, industry compliance, payment flows, user consents, data collection, and use of the delivered project in your jurisdiction.
Timelines and dependencies
Any delivery estimate depends on scope stability, client response time, account approvals, third-party availability, app-store review, API access, content readiness, and payment timing. Delays caused by client materials, approvals, credentials, third-party services, platform review, or scope changes extend the timeline.
We do not guarantee a specific launch date unless a signed agreement expressly states that commitment and the consequences of missing it.
Demonstration, acceptance, and warranty
Acceptance is measured against the signed scope and acceptance criteria, not against later wishes, assumptions, competitor features, or unstated expectations. If the demonstrated work materially matches the agreed scope, the related milestone may become due.
Unless a signed agreement says otherwise, a 14-day warranty covers defects against the agreed scope. This warranty does not cover new features, changed requirements, third-party outages, client edits, misuse, credentials issues, platform policy changes, dependency changes, hosting issues, unsupported environments, or problems caused by client-owned infrastructure.
Maintenance, support, and uptime
Initial deployment and handoff are included only when scoped. Ongoing maintenance, monitoring, uptime commitments, dependency updates, app-store resubmissions, incident response, backups, new features, security patches, and operational support require a support plan or separate quote.
Unless you buy and sign a support or SLA agreement, we do not provide uptime guarantees, emergency response guarantees, recovery time commitments, bug-fix response times, monitoring duties, or long-term operational responsibility.
Mobile apps and store submissions
Mobile MVP projects may include one Apple App Store and Google Play submission support cycle when scoped. Approval is not guaranteed. Apple and Google may reject, delay, suspend, remove, or require changes to apps based on their policies, review practices, account status, legal content, privacy disclosures, payments, user-generated content, app behavior, or materials provided by the client.
Rejections, resubmissions, policy changes, legal-page changes, privacy questionnaire work, account problems, or feature changes outside the agreed scope may require separate paid work.
Third-party services
Projects often depend on third-party tools such as Cloudflare, Google Workspace, Supabase, Firebase, Stripe, Apple, Google Play, OpenAI, analytics tools, email/SMS providers, WhatsApp providers, automation platforms, CRMs, spreadsheets, and APIs.
We do not control third-party services and are not responsible for their outages, pricing changes, policy changes, data practices, security incidents, API limits, approval decisions, account suspensions, billing disputes, or loss of access. You should review and accept their terms and privacy policies directly.
Confidentiality and NDAs
We can sign NDAs when required. Confidentiality obligations must be in a signed NDA, signed project agreement, or written confidentiality clause. Do not submit highly sensitive information through public forms unless necessary for initial scoping.
Confidentiality does not restrict our use of general skills, know-how, reusable patterns, non-client-specific methods, public information, information independently developed, or information lawfully received from another source.
Intellectual property
After full payment, project-specific deliverables transfer to the client as stated in the signed agreement. Before full payment, AIUNSEEN Studio retains ownership and may withhold source code, credentials, files, or handoff materials.
AIUNSEEN Studio keeps ownership of its pre-existing materials, brand assets, templates, internal tooling, reusable components, generic methods, know-how, snippets, libraries, prompts, processes, and non-client-specific techniques unless expressly transferred in writing. Open-source and third-party materials remain governed by their own licenses.
No professional advice or outcome guarantees
Website content, calls, proposals, pricing guides, technical suggestions, demos, and project discussions are not legal, tax, accounting, investment, medical, employment, cybersecurity audit, compliance, or regulatory advice.
We do not guarantee revenue, profit, funding, user adoption, conversion rate, market fit, search ranking, app-store approval, investor interest, business performance, uninterrupted operation, or any commercial outcome.
Disclaimer of warranties
To the maximum extent permitted by law, the website, materials, pricing guide, forms, demos, prototypes, MVPs, code, documentation, and related services are provided "as is," "as available," and "with all faults" unless a signed agreement expressly provides a different warranty.
We disclaim all implied or statutory warranties to the maximum extent permitted by law, including merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, error-free operation, security perfection, data accuracy, compatibility, scalability, and suitability for regulated use.
Limitation of liability
To the maximum extent permitted by law, AIUNSEEN Studio and its owners, employees, contractors, affiliates, suppliers, hosts, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; lost profits; lost revenue; lost goodwill; lost data; business interruption; replacement services; platform rejection; third-party outages; or claims arising from reliance on website content or informal communications.
For paid project work, unless a signed agreement sets a different legally enforceable cap, our aggregate liability for claims relating to a project is limited to the amount actually paid to AIUNSEEN Studio for that specific project in the three months before the event giving rise to the claim, or US $100, whichever is greater. Multiple claims do not increase the cap.
Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless AIUNSEEN Studio and related parties from claims, losses, liabilities, damages, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising from your business, content, data, instructions, project use, third-party accounts, breach of these Terms, violation of law, infringement, payment disputes, regulatory issues, or misuse of delivered work.
Suspension and termination
We may suspend or stop website access, form access, project discussions, or project work if we reasonably believe there is abuse, non-payment, legal risk, security risk, unclear authority, unlawful activity, scope instability, harassment, or violation of these Terms or a signed agreement.
Privacy
Our Privacy Policy explains how we collect and use information through this website and project inquiries. If these Terms and the Privacy Policy conflict on personal-data topics, the Privacy Policy controls for those topics unless mandatory law provides otherwise.
Governing law, venue, and interpretation
Unless a signed agreement says otherwise, these Terms are intended to be governed by Delaware law and applicable United States federal law, excluding conflict-of-law rules, subject to any non-waivable rights required by the law of your location.
Where legally permitted, disputes should be brought in the state or federal courts located in Delaware. If a court finds part of these Terms unenforceable, the remaining parts remain effective to the maximum extent permitted by law. Headings are for convenience only. "Including" means "including without limitation." The English version controls if translations conflict.
Changes and contact
We may update these Terms by posting a revised version on this website. Continued use of the website after an update means the updated Terms apply to future use, unless law requires a different consent process.
Questions about these Terms can be submitted through the contact form.
